Small business phone system reviews
If you have recently created a company you will no doubt have read through many small business phone system reviews.
Of course, each company would want you to buy their specific model, and you are often left bewildered and not really where to turn next.
The most important factor in getting the right phone system is knowing what you want and knowing what you need, as opposed to a salesperson trying to tell you themselves.
Before you decide on a particular system, you need to write down a list of features that you would like to have, including the following starter points:
- how many lines you want the phone system to have.
- whether or not there is a messaging or answering phone system.
- whether or not you want to have it attended to by real staff or buy a automated response feature.
- what the sound quality of the conversation is like and if there is a conference call option available, should you deem it necessary.
Small business phone system reviews considerations
Perhaps the most prudent consideration is something called range of motion. Basically it describes the amount of movement you can perform whilst talking on the phone.
Obviously cordless phones are great for people that like to be on the move while they are talking, but even these can have signal interruptions if you get too far away from the main receiver.
Phone systems that have a fixed cord are going to be more suited to offices or places of business with a large number of workstations where employees are required to be seated for the majority of the working day.
How many lines do you need?
Another important and often overlooked feature of a small business phone system is the number of lines that it will have. Multiple lines are useful for medium to large sized companies where they may be several incoming phone calls simultaneously.
This ensures that no important phone calls are missed and that your customers or business partners are never kept on hold or can’t get through to someone.
A lot of phones will have an interface whereby a light or indicator is assigned to each line so you can easily tell which lines are in use and which are free if you need to call out for example.
Do the small business phone system reviews mention important things like security?
Something else you may not have thought of is the security aspect of cordless systems. Most of them tend to run on a 900 mHz signal but this is easily picked up by commercial scanners and as a result your private phone calls can be compromised.
Look for phone systems that run on 2.4 or 5.8 gHz frequencies as these provide the tightest security.
Many companies have weekly conference calls or national communication meetings where a large number of managers sit in on a call, usually on speaker phone so that other colleagues can hear it aswell.
If such calls are a large part of your businesses daily activities, then consider buying a phone system that is wholly dedicated to conferencing only.
Click here to view popular best selling small business phone systems
Such phone systems for small business come with large speakers that ensure employees a fair distance from the phone itself are still able to hear the contents of the call without hassle. Obviously this solution is ideal for large companies with large conference rooms with lots of people sitting in on the call.
When reading small business phone system reviews, you also need to choose either half or full duplex technology. In a nutshell, half duplex functionality doesn’t allow the speaker to hear other people while they are speaking (that is, others are blocked from transmitting while one person speakers).
Full duplex allows several people to speak at once so this allows the speaker to hear input from others while they are talking.
Filed under: Small Business Phone Systems
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